Bittersweet Paris
About Us
We’ve founded Bittersweet Paris with a very brave idea - we wanted to make the world around us more colorful and fun.

We’ve found out, that the best way for us to do it is to give you the clothes you always wanted to wear but couldn’t find anywhere else.

After the first few sales we immediately found out our calling - we saw how happy our clothes made you and we wanted to make them even better in the future. Our primary focus was the uniqueness of the product - we wanted to create something that will accompany you in many important moments in your life. Not only that, we wanted to create something, that will make those moments better and more fulfilling.

Another thing that we thought was missing from the brands with similar style and price range is quality. We’ve got tired of clothes that got damaged and worn out after a few wears. We think that the quality and the conditions where the affordable clothing is made is a serious problem in fashion industry and we wanted to address it directly. The clothes you’re buying from us are made out of highest quality materials manufactured in Europe. When sewing our clothes, we are not using cheap labor from the Asian countries - everything you are getting is handmade in Europe by professional workers.

We see Bittersweet Paris as a clothing brand that tries to give streetwear fashion a completely new meaning and take it to the directions that were previously unknown. We’ve got many ideas that for now seem to be too ambitious but you can be sure that in the future, a lot will be heard about us.

For now, Bittersweet Paris specializes in vibrant, energetic and youthful clothes and accessories, perfect to rebel against the grey and uninteresting colors of the city streets.

It is characterised by the uncompromised designs, full of life and pop-culture references, and the usage of high quality materials helped the brand to quickly gain the recognition and trust of the people throughout the whole world. Many young people wear the clothes made by Bittersweet Paris to better express their unique life views and personalities.

We sincerely hope that our vision of the world we live in and the way we want to change it is similiar to yours and that our clothes will mean as much to you as they mean to us.

Alan Radtke & Bittersweet Paris Team
Shipping
FREE SHIPPING WORLDWIDE
  • ARGENTINA
  • AUSTRALIA
  • AUSTRIA
  • BELGIUM
  • CANADA
  • CHINA
  • CZECH REPUBLIC
  • DENMARK
  • ESTONIA
  • FINLAND
  • FRANCE
  • GERMANY
  • ICELAND
  • ITALY
  • JAPAN
  • LUXEMBOURG
  • MEXICO
  • MONACO
  • NETHERLANDS
  • NORWAY
  • POLAND
  • PORTUGAL
  • REPUBLIC OF IRELAND
  • RUSSIA
  • SLOVAKIA
  • SLOVENIA
  • SPAIN
  • SWEDEN
  • SWITZERLAND
  • UNITED KINGDOM
  • USA
Bittersweet Paris
STANDARD SHIPPING
INTERNATIONAL POST FREE
EXPRESS SHIPPING
Courier DPD 10 EURO
Courier DPD (on orders > 100 Euro) FREE
Faq
SHIPPING
How long do I have to wait for my order?
You will get it sooner than you think! We try to send all order as quickly as possible, Monday till Friday.
There might be some slight delays, depending on how far from us you live, but nothing drastic.
Here are your shipping options:
International Post Service - free, trackable number to check where is your package, wait time is around 5 days once shipped.
DPD Courier Standard - free to selected countries - Germany, Austria, Belgium, Czech Republic, Denmark, Estonia, the Netherlands, Luxembourg, Poland, trackable number to check where is your package, wait time is also around 5 days once shipped.
DPD Courier Express Shipping - costs 10 euro, trackable number to check where is your package, wait time is around 2-3 days once shipped.
Can I track my order?
Of course! Both of our shipping options is fully trackable so you can know exactly where your package is and how long until you get it. Exciting!
PAYMENT
I REALLY WANT TO BUY SOMETHING! HOW CAN I PAY?
Credit cards! We will gladly accept MasterCard, Visa, American Express, Maestro and Diners Club. If your country is supported, you can also use SOFORT Überweisung or the Standard Bank Transfer to pay for your order. The number of countries that can use these methods is constantly growing and it will probably work for you right now. We also accept PayPal! Easy and safe online payments, so convenient! If your preferred method of payment isn’t listed please contact us and if possible, we will try to include it in the nearest future. We are constantly working on bringing you new and safe payment methods for your convenience.
BUT IS USING MY CREDIT CARD ONLINE SAFE?
It is with us! We use Braintree, which is considered to be one of the safest system for all kind of online payments. It’s a subsidiary of PayPal, so you can be sure that your Credit Card information is in good hands, and that your Credit Card will be accepted without any issues. We consider Credit Cards as one of the best and most convenient methods of online payments, and we can wholeheartedly recommend it to pay for your order this way.
Is there a way to get a discount?
Be active in our community! Share, comment, send us your photos! We often organize small giveaways and contests.
Follow our accounts on facebook and instagram to find out more!
ORDERS
I REALLY want to buy something and I’ve got the money. What now?
Find the product you like, pick the size you want to order and click ‘ADD TO CART’,
if you’re happy with your choice you can click the “CHECKOUT” button. If you want to buy something else, click the “CONTINUE SHOPPING” button.
Now you can choose to register a new account (it will be worth it once our loyalty program will kick off), or buy something as a Guest. Fill all your Billing Information and you’re done!
When I try to place an order I’m getting scary looking error message. Help!
First and foremost, be sure to check if all the info you’ve provided in 100% correct. Check twice, because everybody makes mistakes!
If you’re sure that you were correct and the fault is on our side, please contact us at contact@bittersweetparis.com and we will do everything we can to help you out!
I’ve changed my mind and I want to change my order. How?
Don’t worry about it! Contact us as at contact@bittersweetparis.com in the first three hours and we will change it no questions asked!
After this time it can be hard to do, because we work so fast your order can already be shipped!
I want to cancel my order. How?
Contact us as at contact@bittersweetparis.com in the first three hours and we will cancel your order. No hard feelings, we promise!
Can I return my order?
Of course! You can return your item within 7 days of delivery. Send it back to us and we will give you a refund within 30 days. We’ve got a few conditions for that though:
  • item’s condition has to be perfect
  • you need to include the original receipt
  • you need to include the confirmation message that you’ve got after the purchase
I feel like I’m waiting too long for my order and I really want it now. What’s happening?
We’re really sorry but it happens sometimes, especially during the peak of the season.
Sometimes we get so much orders can’t provide enough supply for the demand (first world problems). But relax! We haven’t forgotten about you, your order will get to you and trust us, it will be so worth it!
My order shipped, but there’s something wrong with it. What now?
Really? You serious? We don’t know what to say, it has never happened before.
But if you ARE serious - don’t worry! Email us at contact@bittersweetparis.com and will look into it.
You will probably have to send the item back and we will gill refund it or send you another one, and this time it will be perfect!