RETUNS POLICY


THE FOLLOWING CONDITIONS MUST BE MET TO BE ELIGIBLE FOR RETURN OR EXCHANGING YOUR ITEM:

- Item must have no signs of wear and use, with all tags attached
- Swimwear cannot be returned
- Package must include original packaging and copy of our confirmation message (you receive it when you make an order)
- Returns and exchanges must be sent within 30 days of receiving the package.

RETURNS PROCESS

If all conditions are met, and you have contacted please send your items with the order confirmation to our warehouse:


CLOUDPACK (BITTERSWEET)
KWIATKOWSKIEGO 24
55011 SIECHNICE
POLAND / EUROPEAN UNION

TELEPHONE: +48 791 255 186

REFUNDS

Once your return has been received and accepted by our warehouse, we will return the money or exchange the items within maximum 30 days via your original payment method.

WE ADVISE THAT RETURN ORDERS ARE SENT BY TRACEABLE METHODS, WE HOLD NO RESPONSIBILITY FOR MISDIRECTED RETURN ORDERS.

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